This Cookie Policy explains what cookies are, how Moverly uses them, and what choices you have. By continuing to use the Moverly website, you agree to our use of cookies as described here.
1What are cookies
Cookies are small text files that a website places on your device — your phone, tablet, or computer — when you visit. They are widely used to make websites work efficiently and to provide useful information to the website owner.
Cookies are not programmes and cannot carry viruses or malware. They simply store a small amount of data that helps the website remember things about your visit — like your preferred language, what you put in a form, or whether you have visited before.
Some cookies are set by the website you are visiting (first-party cookies). Others are set by third-party services that appear on the page, such as analytics tools or payment processors.
2How Moverly uses cookies
Moverly uses cookies for the following purposes:
- To keep the booking form working correctly as you move between steps.
- To remember your selections — such as your home type, areas, and date — if you navigate away and return.
- To process payments securely through Stripe.
- To understand how visitors use the site so we can improve it.
- To keep the platform secure and detect unusual activity.
Moverly does not use cookies to serve advertising, track you across other websites, or build a profile of your browsing habits beyond our own platform.
3Types of cookies we use
We use three categories of cookies:
Essential cookies Required
These are necessary for the website to function. Without them, core features like the booking form, payment processing, and your session security will not work. You cannot opt out of essential cookies.
| Cookie name | Purpose | Duration |
|---|---|---|
session_id | Maintains your session while you complete a booking | Session (deleted when you close your browser) |
csrf_token | Security token to prevent cross-site request forgery | Session |
booking_draft | Temporarily stores your booking form data so you do not lose it if you navigate away | 24 hours |
cookie_consent | Remembers your cookie preference so we do not show you the consent banner on every visit | 12 months |
Functional cookies Optional
These improve your experience by remembering your preferences. The site works without them, but some convenience features may not be available.
| Cookie name | Purpose | Duration |
|---|---|---|
locale | Remembers your language preference | 12 months |
last_area | Remembers the Dubai area you last searched from, to pre-fill the form on return visits | 30 days |
Analytics cookies Optional
These help us understand how visitors use the site — which pages are visited most, where visitors drop off in the booking flow, and how we can improve the experience. All data collected is anonymised and aggregated. We cannot identify individual users from analytics data.
| Cookie name | Set by | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes unique visitors for traffic analysis | 2 years |
_ga_* | Google Analytics | Maintains session state for analytics | 2 years |
4Third-party cookies
Some cookies on the Moverly website are set by third-party services we use to operate the platform. These are:
- Stripe — our payment processor sets cookies to facilitate secure payment processing and fraud prevention. These are essential and cannot be disabled while making a payment. Stripe's cookie and privacy practices are governed by Stripe's Privacy Policy (opens in a new tab).
- Google Analytics — we use Google Analytics to understand how visitors use the Moverly website. Google Analytics uses anonymised data and does not allow us to identify individual visitors. You can opt out of Google Analytics across all websites using the Google Analytics opt-out browser add-on (opens in a new tab).
We do not use Facebook Pixel, TikTok tracking, advertising networks, or any third-party cookie for the purpose of retargeting or serving ads.
5How to control cookies
You have several ways to control or delete cookies:
Browser settings
All modern browsers let you view, manage, and delete cookies through their settings. The links below take you to instructions for the most common browsers:
- Google Chrome (opens in a new tab)
- Safari (Mac and iPhone) (opens in a new tab)
- Mozilla Firefox (opens in a new tab)
- Microsoft Edge (opens in a new tab)
What happens if you disable cookies
If you disable essential cookies, the Moverly booking process will not function correctly — you may not be able to complete a booking or process a payment. We recommend keeping essential cookies enabled while using the platform.
Disabling functional or analytics cookies will not affect your ability to make a booking. The site will work normally, but we will not be able to improve the experience based on usage data.
Do Not Track
Some browsers offer a "Do Not Track" setting. Moverly currently does not respond to Do Not Track signals, as there is no agreed industry standard for handling them. We do not use advertising tracking regardless of this setting.
6Changes to this policy
We may update this Cookie Policy as we add new features or third-party services to the platform. The date of the most recent update is shown at the top of this page.
If we add new categories of cookies that require your consent, we will notify you via a cookie consent banner on the website.
7Contact us
If you have any questions about our use of cookies, please contact us:
- Email: support@moverly.ae
- Entity: Tinkerbase Technology, Dubai, UAE