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Legal

Legal & policies

The agreements and policies that govern your use of Moverly. Written to be read, not skimmed past.


Terms of ServiceThe agreement between you and Moverly when you book a move through the platform.Last updated: 1 January 2026Privacy PolicyWhat personal data we collect, why we hold it, and the rights you have over it.Last updated: 1 January 2026Cookie PolicyThe cookies and similar technologies this site uses, and how to control them.Last updated: 1 January 2026Cancellation & Refund PolicyWhen a booking can be cancelled, what it costs, and how refunds are calculated.Last updated: 1 January 2026Damage & Liability PolicyWhat is covered if something is damaged or goes missing, and how to report it.Last updated: 1 January 2026Dispute Resolution PolicyHow a disagreement about a move is raised, investigated and resolved.Last updated: 1 January 2026Accessibility StatementOur commitment to an accessible platform, where we stand, and how to tell us about a barrier.Last updated: 1 January 2026

Questions about this policy?

If anything here is unclear, or you want to exercise a right described in this document, our team will help.

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